Last updated: 22 May 2026
Merxion Power Systems respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a consultation, or communicate with us through email, phone, WhatsApp, or social media.
1. Information We Collect
We may collect the following personal information:
- Name and surname
- Phone number
- Email address
- Company or organisation name, where applicable
- Project or enquiry details
- Information you provide through contact forms, email, WhatsApp, phone calls, or social media messages
- Basic website usage information, such as pages visited and general device or browser information
We only collect information that is reasonably necessary for business communication, service enquiries, project support, and website improvement.
2. How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Provide information about our services
- Prepare quotations, proposals, or consultation responses
- Communicate about projects or service requests
- Improve our website and customer experience
- Keep basic records for administrative and business purposes
- Comply with applicable legal or regulatory requirements
We do not sell your personal information.
3. Sharing of Information
We may share your information only where necessary, such as with:
- Service providers who assist with website hosting, email, communication, or administration
- Technical partners or contractors where required for a project enquiry
- Legal, regulatory, or government authorities where required by law
Where third parties assist us, we expect them to handle personal information responsibly and only for the purpose for which it was shared.
4. Cookies and Website Data
Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and support basic website functionality.
You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
5. Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure. We therefore cannot guarantee absolute security, but we will take reasonable and appropriate measures to protect your information.
6. Retention of Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required by law, business records, or legitimate operational needs.
7. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Ask us to delete your personal information, where legally possible
- Object to certain processing of your personal information
- Withdraw consent where processing is based on consent
8. Third-Party Links
Our website may contain links to third-party websites or platforms, such as WhatsApp, LinkedIn, Facebook, Instagram, or external service providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those platforms.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
10. Contact Us
For questions about this Privacy Policy or requests relating to your personal information, please contact Merxion Power Systems using the details below.
For privacy-related requests, please include enough information for us to identify and respond to your request.
